UniteEurope; the role of ICT-tools in the E-Governance of Immigrant Integration (FP7 project)
UniteEurope aims at giving the main actors of integration – immigrants and members of the host societies – a voice by analysing public Social Media contents generated by citizens. This bottom-up approach allows revealing urban integration issues as they are actually experienced by those concerned. Thereby, the UniteEurope tool is meant to enable local decision makers to identify focal points, but also positive developments, as well as to initiate effective, efficient and sustainable integration measures and policies. An extensive in-depth analysis of urban administration as well as integration issues and measures, mainly gathered by qualitative methods of social research, should serve as the basis for software development. In close cooperation between social scientists and IT-specialists, an integration issue grid model with multi-layer logic patterns will be used for consistent categorisation of relevant integration areas (e.g. education, business, culture, etc.) in cities. Coherent layers with multilingual semantic tags, significant sources and parameters will make up the logical core of the tool. UniteEurope supports operational integration measures and strategic policy development at regional and pan-European level. The UniteEurope team consists of experts in E-Government, Social Media and integration from leading universities and competence centres, as well as system architects, software developers, companies, cities and NGOs from Austria, Germany, the Netherlands and Sweden. The team is counselled by international NGOs dealing with immigration, integration and asylum issues. The UniteEurope project is coordinated by INSET from Austria. The Erasmus University Research team is primarily involved with the social-scientific analysis of integration issues and local integration policies on which the ICT tools for social media analysis are to be developed.